Thursday, November 12, 2015

CruiseWorld 2015 - Day 1 - 11/11/15

CruiseWorld 2015
Day 1 - 11/11/15

To give you a little taste of what we, as travel agents do to become preferred and experienced, travel agents like myself, need to constantly keep up with the times.  One way of doing this are trade shows like CruiseWorld.  CruiseWorld provides not only training but a wealth of innovative ideas to become better at what we do so that we can service our clients the best way we know how, and of course, benefit our clients.  In addition, it also allows travel agents to network and learn from each other.

Here is a little insight into our first day:
We had to get up early to be at our first of two training classes for CLIA at 9:30am.  CLIA (Cruise Line International Association) is one of the leading travel agent training programs in the cruise line industry.  It not only educates travel agents to become experts in the cruise industry, but helps us advantageously assist our clients in attaining what they need and what they want in their vacations.

Carnival "Photo Fun" Booth
Starting at 9:30am for the first of two CLIA classes, J.C. and I first headed into the Star Program room (the preferred travel agent designated hub) and met with our colleague Sande, to get some fresh coffee and check in with our other fellow Travel Agents (aka "TA's") for the classes.  We headed to the registration desk to get J.C.'s pass to the conference.  As we were waiting for J.C.'s pass, next to the registration was Carnival Cruise Line's "Photo Fun" booth that you could dress silly and take some pictures.  Well, knowing J.C., Sande and myself (and to kill some time), we could not pass up the opportunity and I knew that this would be a fun experience for all of us.  

After finishing our photo opportunity, we got into the CLIA classes and then lunch at 12 PM.  With Holland America and Seabourn Cruise Line sponsoring the luncheon, we learned some more innovating ideas about these particular suppliers that provided more benefits to our customers.  

To not bore you with details, as you can imagine, after lunch there were more workshops and interactive sessions between suppliers and TA's.  Then it was time to head back to the hotel to freshen up for our next exciting event, meet and greet other TA's at the Quarterdeck.

The Quarterdeck is a restaurant in the Fort Lauderdale area known for great food and a family atmosphere, so it was a perfect opportunity for us to meet with other TA's to network, chat, and get ideas. Brainstorming is another great way for TA's to work with each other to become successful in a business that we love.  J.C. and I had a great time and we were able to take away some great suggestions and perks for our clients.

As the night grew late, we headed back to our hotel to get some sleep as for the next day we had to be at the Convention Center for breakfast at 7:15 am.

Even though it seems that it was not much of a "read" for today, I wanted you to get a better idea of what we, as travel agents, experience at these events.  It's not all fun and games, but we do try to make it eventful and enjoyable while getting a wealth of information and tips in servicing our clients better.  We are dedicated travel agents that really care about our clients and seperate us from the competition.

So remember: The next time you decide to use a travel agent, you should feel confident knowing you are in good hands.

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Please feel free to comment as I would love to hear from you.  Stay tuned for tomorrow's post adventure.....

#maralohatvl, #dedicatedtravelagent, #WeExist, #Cruiseworld2015, #cruises, #vacation, #fun  

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